SUMMARY

My business specialises in handling complex requests for HNW individuals and corporates at the highest level across an unusually wide range of industry sectors.

To achieve this I provide three core services:

  • I resolve problems and/or handle projects that clients are unable or unwilling to deal with themselves.
  • I make the things my clients do in their lives much more interesting, memorable, lasting, valuable and enjoyable.
  • I am a trusted advisor, giving advice and assistance based on 34 years' work and worldwide contacts.

The way in which I work depends on the nature of the request:

  • I handle the project entirely in-house, or
  • I select and then manage the team and the project, or
  • I introduce an appropriate solution provider and only remain further involved if necessary.

I therefore recruit and maintain an extensive network in the UK and abroad.  It includes individuals and organisations covering the widest range of possible requirements.  I aim to select the most suitable service providers in their class, and this often means they are not one of the best known brand names.  Whenever appropriate I prefer small, dedicated and bespoke over large, bureaucratic and unaccountable.  It also often saves staggering amounts of time, hassle and money for my clients.

Clients' requests range from the extremely urgent to the long-term, and cover everything you can possibly imagine.  I don't take on boring work, and I can't achieve the impossible: instead I excel at providing innovative solutions to achieve the same outcome. 

I am not a specialist, merely a master at being Jack-of-all-trades.  I simply do what the client would otherwise have to do themselves.  The difference between my client and me being that I know where to start, whom to speak with, and that I have probably done it before.

I usually deal directly with the client, but I am often called in to assist their trusted advisors and family offices.  I am brought in because the client either doesn't know where to start, or doesn't wish to handle the project themselves, or doesn't have the time / experience. 

Almost all my work comes through client recommendation.  I am entrusted with personal projects because of my reputation, experience, ability, imagination and discretion.  As one UHNW client recently put it, I help him to increase his personal bandwidth and allow him entirely to delegate confidential and important matters to me which otherwise he would have to handle himself.

Finally, I firmly believe that a key element of my service is to resolve each request in a way which enhances my clients' reputation. Simply put, great work makes them look great.

To summarise all the above in one phrase: 

When you (or your client) need something done, call me.

 

JAMES JOHNSTONE

I was called to the Bar in 1993.  In 1999, at the suggestion of a client for whom I still work, I established this business and for the past 19 years I have been engaged on hundreds of wildly different projects for my clients on every single continent including Antartica.

I speak fluent French and conversational Spanish.

I am passionate about photography and writing.

I am currently working with the novelist Richard Mason on a new TV series.

 

Direct contact:

E:  James@johnstoneandpartners.com

T:  +44 777 444 5020